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How high expectations, constructive feedback, and valuable professional learning experiences combine into schoolwide success.

James Kozlowski, the principal of Endeavour Sports High School in Caringbah, Australia, was a 2018 participant in Improving Schools: The Art of Leadership, a professional learning program at the Harvard Graduate School of Education.

For a school principal, the task of leading school improvement can be daunting; schools are large organizations filled with those most unpredictable of things — people. They are also…


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